Return & Exchange Policy

Returns
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@alexandra-declaris.com. Customers are responsible for the exchange shipping charges. Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Gift Cards
To complete your return, we require a receipt or proof of purchase.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be exchanged.
Exchanges

You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.